Event Management

Device and Performance Recommendations

zkipster is only supported on iOs and Android devices. Recommended iOs Devices for zkipster Below is a list of iOs devices that can operate with zkipster, as well as our recommendations for the devices tha...

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Check-In-101

How does guest check-in work? At non-ticketed events, arriving guests most likely hear the following words at check-in: "May I ask for your name, please?" This article tells you the basics about event check...

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Before and After Event Tips

Before the event: Make sure that all devices are fully charged, have their OS up to date and your zkipster apps are all up to date (latest version is always on the AppStore or Google Play) Check if all dev...

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How to color code your guest list and use tags

Guest Tagging with zkipster as Professional Users As a Professional Event User you're able to use zkipster's color coding system to tag your guests in anyway you see fit. This article breaks down our event pla...

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Offline Mode

What happens if I lose signal or the internet goes down? If the internet goes down or if there is no signal in certain areas of check-in, the system turns on its offline mode until the signal comes back on. O...

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How to Account for Additional Guests for an Event and on your Forms

How to add Additional/+1 guests? Make sure you account for all guests with a "Total Guest" Column on your excel. ‘Total Guests’ is not the number of additional guests coming with the main guest, it is the tota...

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"Something went Wrong" Message on the App

Does your zkipster App have a pop up message saying "Something Went Wrong"? If so don't worry, it's either a message you can quickly dismiss or we have quick fixes listed below. This message typically pops up...

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Deleting Guest List, Events, and Invitations

Two things to make sure of when trying to delete anything. Make sure you’re logged into your Admin account If you don’t see the Garbage Can icon extend your screen to the right. Deleting Guest Lists...

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