Check-In with iPad
How do I check-in with an iPad?At non-ticketed events, arriving guests most likely hear the following words at check-in: "May I ask for your name, please". This article tells you the basics about event check-in using the iPad including the following topics:
Please note that you can only check-in guests once you've created an event, added guest lists and guests. This is a rule on all platforms.
If you would like to find out how to create an event, click here: Create Events
For more information about system requirements for the iPad, click here: Platforms & Devices
Note: our help articles are generally geared towards iPad users. For topics not covered here, try the search bar on the help center home page.
There is no check-in function on the browser interface due to the fact that browsers don't work offline. In case of loss of signal, the system continues working offline on the app interface which guarantees check-in with no interruption.
For more information about Offline Mode, scroll down or click here: Offline Mode
You can see live statistics of how many guests have checked-in to your event on the left side of the screen after you’ve selected a guest list. For more information on live statistics, click here: Live Statistics
To check in a guest, tap their name, and hold the Check-In button. In case some of your guests were checked-in by accident, you can uncheck at any time by holding down the check-in button for a couple of seconds. Unchecking guests is synchronized with all devices in real-time.
- Sort order
- Search and Find
Sort order: If you choose to search for a guest by scrolling, you can use the sort order to speed up your search. You can sort by check-in time, last name, first name, or table number in ascending or descending order.
To learn more about using the sort order function, click here: Sort Order
Search and Find: For large guest lists, it might be easier to search for a guest’s name by using the search bar. To use the search bar, you can type in a full name or partial name.
To learn more about using the search and find function, click here: Search and Find
To add a new guest, tap the settings icon (...) in the top right corner. Press Add Guest to fill out a new entry.
To edit a guest, first select the guest you’d like to edit. Then, you can either use the settings icon, or press and hold the Note section in the right column.
Some providers ask for manual synchronization through pushing a sync-button, others synchronize data every 60 to 120 seconds - this system offers an automated real-time synchronization. We called it the Super Sync.
Note: if you log out of the zkipster app while it is in offline mode, no data will be synced to the server. All data will be lost.
The reason why this does not lead to data loss is that the app can store data locally. In case of an offline incident during the event, it is important to get the app back online before logging out, which will ensure local data syncing up with the servers.
To learn more about editing guests, click here: Edit Guest
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